Installation to AMC — one documented service record.
Every visit, reading and part replaced is logged against your system, so you always know what was done and what's due next.
Installation, Testing & Commissioning
Supply, installation and commissioning against a documented checklist — with readings, serial numbers and handover documents recorded in your plant passport.
- Pre-installation site survey
- Installation to manufacturer guidelines
- Commissioning readings logged
- Customer acceptance and handover pack
Breakdown & Corrective Repair
Diagnosis and repair of RO/DI faults — low output, high TDS, leaks, pump and control failures — with a written record of what was found and fixed.
- Fault diagnosis on site
- Repair or part replacement
- Post-repair performance check
- Visit report shared digitally
AMC & CMC Contracts
Annual maintenance (labour) or comprehensive maintenance (labour + parts) contracts — clearly separated, with visit frequency and exclusions defined upfront.
- Scheduled preventive visits
- Clear labour-only vs parts-inclusive scope
- Renewal reminders
- Service history on record
Performance Audits
A structured check of an existing plant's output, quality and condition, so upgrade or maintenance decisions are based on measurements rather than guesswork.
- Flow, pressure and conductivity readings
- Component condition review
- Findings report with recommendations
Spares & Consumables
Filters, membranes, resins and spare parts sourced through verified suppliers and fitted by our technicians.
- Genuine or manufacturer-approved parts
- Replacement logged against your asset
- Due-date reminders for consumables
SmartCare Monitoring
An optional connected-monitoring layer for commercial plants — read-only telemetry, alerts and digital reports. Currently offered as a pilot.
- Read-only sensor or controller telemetry
- Threshold alerts
- Monthly digital performance reports
- No remote control of pumps or dosing
Know exactly what your contract covers.
Labour-only and parts-inclusive contracts are kept clearly separate — with visit frequency and exclusions agreed in writing upfront.
| Coverage | AMC (labour) | CMC (labour + parts) |
|---|---|---|
| Scheduled preventive visits | ||
| Breakdown call-outs | ||
| Labour for repairs | ||
| Spare parts & consumables | — | |
| Digital visit reports |
Exact inclusions, exclusions and visit frequency depend on the system and are confirmed in each contract.
Need an AMC for an existing system?
Tell us the brand, capacity and current condition — we'll suggest a suitable maintenance plan.