SmartCare Platform

Every system gets a digital record you can actually see.

SmartCare is the digital layer behind our service — plant passports, AMC schedules, service reports and, for selected commercial sites, connected monitoring.

The screens below are illustrative mock-ups using demo data. They show the experience we're building — not a live customer's system.

Plant passportDemo data

Commercial RO · 250 LPH

HZ-DEMO-0142 · Sector 44, Gurugram

Commissioned
12 Mar 2026
Warranty
Active
AMC
Visit 3 of 4
Next PM
in 12 days
Service historyDemo data
  • 04 Oct

    Preventive visit

    Pre-filters replaced; permeate TDS 36 ppm

  • 02 Aug

    Breakdown

    Booster pump capacitor replaced

  • 05 Jul

    Preventive visit

    Membrane flushed; readings within range

Monitoring (pilot)Demo data

38 ppm

Permeate TDS

11.2 bar

Feed pressure

62%

Recovery

6.4 h/day

Pump run-time

Run-time above baseline — technician review suggested

What SmartCare includes

Built into the service — not an extra app to pay for.

Digital Plant Passport

Scan the QR on your system to see specs, serial numbers, warranty, documents and full service history.

Proactive AMC scheduling

Preventive visits scheduled automatically, with reminders before they're due.

Digital service reports

Readings, photos, parts and sign-off for every visit — no lost paper job cards.

Alerts & reminders

Consumable due dates, AMC expiry and (with monitoring) threshold alerts.

Connected monitoring (pilot)

Optional read-only telemetry — conductivity, pressures, flows and run-time — for commercial plants.

Privacy by design

Role-based access and consent. Domestic customers get full service without compulsory data collection.

  • Monitoring is read-only — no remote control of pumps, dosing or safety systems.
  • Telemetry pilots run only at consenting, suitably instrumented commercial sites.

Interested in a SmartCare pilot?

We're onboarding a small number of commercial RO sites for connected monitoring.