Terms of Service
The terms that apply when you use our website and services.
Hydrozentra is a brand under which services are supplied by Pureone Enterprises (GSTIN 06AAAAA0000A1Z5). By using hydrozentra.com or engaging our services you agree to these terms.
1. Website information
Content on this website is general information. It is not a quotation or a guarantee of performance for any particular site. System performance depends on feed water, site conditions, equipment selected and correct operation.
2. Quotations and orders
Scope, pricing, timelines, warranty and exclusions are set out in a written quotation or contract for each job. Where that document differs from anything on this website, the written document applies.
3. Equipment and manufacturer warranty
We integrate equipment from third-party manufacturers. Manufacturer warranties are provided by the respective manufacturer on their terms; we will support warranty claims as described in your contract.
4. AMC and CMC contracts
Annual maintenance (labour-only) and comprehensive maintenance (labour and parts) contracts cover only what is stated in the contract, including visit frequency, inclusions and exclusions.
5. Limitations
We do not provide medical, clinical-compliance or regulatory certification advice. For laboratory and clinical applications, acceptance criteria are those agreed in writing with the equipment manufacturer and customer.
6. Contact
Questions about these terms: explore@hydrozentra.com.
Last updated: November 2026
